Be sure to use Mobile Commons securely
If you’re subject to the EU GDPR, you’ll need to evaluate the compliance of Upland Mobile Commons separately from your Data Processing Agreement with us. Upland Mobile Commons is not an authorized GDPR subprocessor under our agreement with you.
Upland Mobile Commons is a text messaging platform that allows organizations to send SMS messages to their supporters. ControlShift's Mobile Commons integration allows you to automatically sync action takers from ControlShift to your Mobile Commons database and start communicating via SMS immediately.
Connect to Mobile Commons
To set up your connection with Mobile Commons, log into your Mobile Commons account and go to Company & Users. From here, create a new user account that will be used to send API requests from ControlShift. We recommend creating a separate user account with a unique password for this connection.
Once you've created the new user account, log into your ControlShift platform, go to the admin homepage > Settings > Integrations, and click to Add under Mobile Commons. On this page, enter the username and password for the user account.
Next, you'll need to choose the opt-in path that users should be sent to when they're synced to Mobile Commons. You can see your available opt-in paths in your Mobile Commons dashboard (under Text Messaging > Opt-In Paths). You can also create a new path (from Text Messaging > Campaigns). Copy the Opt-In Path's key and enter into the Integrations page on ControlShift, then click to Save.
If your organization is collecting SMS opt-ins, only users who opt in to messages will be synced to Mobile Commons. If your organization is not collecting SMS opt-ins (meaning that all users are implicitly opted into messages), then all users will be synced to Mobile Commons.
Users will be added to the Campaign and Opt-In Path that you specified during initial setup. If you'd like signers of a particular campaign or attendees of a particular event to be sent to a different Opt-In Path, you can specify that Opt-In Path in the petition or event's Admin > Settings > After Signing (or After RSVPing). From here, enter the appropriate Opt-In Path key. Then click to Save.
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