Please note: a Facebook app integration is required to enable the Facebook Messenger sharing option. If your organization does not have a Facebook app integration please email firstname.lastname@example.org.
Facebook is not an authorized subprocessor
For organizations based in the EU (or processing EU data) and concerned with GDPR compliance, please note that Facebook is not an authorized subprocessor under our Data Processing Agreement. We encourage all organizations to independently verify the security of every processor.
Within ControlShift, admins can choose to include Facebook Messenger among the social share options available to petition signers and event attendees.
To enable the Facebook messenger sharing option, go to the org admin homepage > Settings > Social Media and check the Show Facebook Messenger share button option under Sharing Channels.
Once this option is selected, mobile users will see the Facebook Messenger option in the social share block at the bottom of petition and event pages and in the post-signing and post-RSVP share prompt popups.
Please note: users will only see the Facebook Messenger option when they're viewing the petition or event on mobile-sized screens. If you want to test the Facebook Messenger configuration, you'll need to test it on mobile.
Whenever a petition or event is shared using the Facebook Messenger button, we'll append a source parameter (
messenger-share-button) source and utm_source parameter (
messenger) to the end of the URL. When the message's recipient clicks the link and signs the petition or RSVPs to the event, they'll be tagged with those source codes.