By default, the event RSVP form includes basic contact information like: first name, last name, email, etc. However, admins can also choose to include custom fields on the event RSVP form. Adding custom fields to the event RSVP form allows organizations to collect additional information which may only be useful for specific events. For example, if the event includes a meal, you may wish to collect information about dietary restrictions from guests.
Custom fields can be added to event from the event's admin settings page (available only to admins) and the event's settings page in the event host tools.
Please note that regardless of how the field is added, custom field responses will be visible to hosts in their attendee list.
Custom Fields for Admins
Admins can add custom fields to the event's RSVP form by going to the event page > Admin > Settings and expanding the Attendee Form section.
From there, click to Add A Custom Field. You'll then be asked to define the custom field.
- The Short name is for internal use and will be used as the column label in attendee export CSVs.
- The Type allows you to make the field a check box, text field, or dropdown.
- The Label is the text that will be displayed on the event RSVP form.
- The Disclaimer is an optional piece of text that will appear below the field on the RSVP form.
Once you finished adding your custom field details, click to Save and the field will be added to the event RSVP form.
If you need to add another field or edit an existing field, you can do so from the same Admin > Settings > Attendee Form section.
- To edit an existing field, click the pencil icon.
- To delete a field, click the x button. Note that this cannot be undone.
- You can reorder existing fields by clicking the up and down arrows or by holding and dragging the speckled box located to the left of the short name column.
Pre-defined Custom Fields for Hosts
In addition to adding custom fields from the event's admin settings page, it's also possible for admins to create a menu of pre-defined custom fields. The pre-defined custom fields feature allows organizations to identify a list of common custom fields and then allow event hosts to add these already-approved fields to the attendee form on their own.
To get started, go to the admin homepage > Settings > Custom Fields > Events and click to add a New Default Custom Field. From here, choose the Type, set a Short Name, and include the Label that will be shown on the RSVP form. Once you've finished defining the field, click to Save. This pre-defined field will be available for org admins only. To make the field available to event hosts, toggle Public to yes. The field will now be available to event hosts.
Hosts can add pre-defined custom fields from their event's Settings page (in the event host tools). The currently available custom fields will be shown in the Additional RSVP Fields section. The host can choose to Add any of these fields. If they later decide they're not interested in collecting this custom information, they can Remove the field at any time.
Using Custom Field Responses
Once custom fields have been added to the RSVP form, they'll be available to admins in the event's attendee export. Responses will also be visible to event hosts in their Attendees tab.
N.b.: If there's an additional field that you want to collect on ALL events, you should not use this custom fields feature. Instead, send us a support email and we'll add the field to all current and future events for you.
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