Adding Additional Administrators
In ControlShift, any member of an organization's Owners team, or any other team with the appropriate permissions, can grant admin access to other users. Additional admins can be created from the Teams page or from the user's member page.
Inviting an admin from the Teams page
To invite an admin from the Teams page, go to the admin homepage > Settings > Teams. From there, click the team that you want to invite the user to. Then click to Add User and enter their email.
After entering their email, the user will receive an email inviting them to help manage the platform. They'll need to click the Accept the Invitation button in that email to receive their admin permissions.
Making a user an admin from their member page
If the user has already created a full account on the site, you can also make them an admin from their member page. To begin, go to the admin homepage and search for their email address in the search box at the top of the page. Once on their member page, click the Teams option and then the Add user to a team button. Then, select the team you'd like to add the user to.
Once you've added the user to a team, they will receive an email inviting them to help manage the platform. They'll need to click the Accept the Invitation button in that email to receive their admin permissions.
Please note: admin invitations expire after 30 days and cannot be accepted after expiration. If an invitation has expired, you'll need to re-invite the user.
If you need to create a new team, this article will explain how.